POLICIES AT MKB GLASS
Things You Need to Know
At MKB Glass, we’re dedicated to giving our customers a fair, rewarding and enjoyable shopping experience. Take a look at our store policies detailed below to learn more, and reach out today with any questions.
SHIPPING POLICY
What You Need to Know
Pre-Made items will be shipped in 1-3 business days using standard USPS shipping, unless otherwise requested. Custom orders will ship 1-3 days after completion and approval of the item.
​
Shipping costs that you see on the site include packaging material, time to carefully pack glass, and labels.
RETURNS AND REFUNDS
Everything You Need to Know
Returns or refunds for custom items are not accepted unless the item is damaged in transit.
​
For all other return and/or refund requests, the items must be returned to shipper in order to receive a refund. No refund for digital items.
WARRANTY DISCLAIMER
About Our Policy
At this time, MKB Glass does not offer warranty on any products.